Lava Focus Inc. (“Lava Focus,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through https://lavafocus.com (the “Site”) and our services, how we use it, and the rights you have — including rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”).
1. Information we collect
- Information you provide. When you submit a form, request a proposal, book a call, or contact us, we collect your name, email, phone number, company, and any details you share.
- Usage data. With your consent where required, we collect device, browser, pages viewed, referrer, and similar analytics data through cookies and comparable technologies.
- Communications. Records of emails, calls, and messages between you and us.
2. How we use your information
- To respond to inquiries and provide proposals, quotes, and services;
- To contact you about your request by email, phone, or text message (only where you have consented — see “Text messaging” below);
- To operate, secure, and improve the Site and our services;
- To send updates or marketing you have opted into (you can unsubscribe anytime);
- To comply with legal obligations and enforce our agreements.
3. Text messaging (SMS/TCPA)
If you provide your phone number and expressly consent, we may contact you by text message about your inquiry and our services. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
4. Cookies and analytics
We use cookies and similar technologies for essential Site functionality and, with your consent, for analytics (such as Google Analytics) to understand how the Site is used. You can control non-essential cookies through our consent banner and your browser settings.
5. How we share information
We do not sell your personal information for money. We share information only with: (a) service providers who help us operate the Site and business (e.g., hosting, form processing, analytics, email, CRM) under contract; (b) authorities when required by law; and (c) a successor in the event of a merger or acquisition. Some analytics/advertising cookies may constitute “sharing” for cross-context behavioral advertising under CCPA/CPRA — you may opt out via our consent banner.
6. Your California privacy rights
If you are a California resident, you have the right to:
- Know / Access the personal information we collected about you;
- Delete personal information we hold about you;
- Correct inaccurate personal information;
- Opt out of any “sale” or “sharing” of personal information;
- Limit the use of sensitive personal information;
- Non-discrimination for exercising your rights.
To exercise any right, email us at info@lavafocus.com or call 916-860-0111. We will verify your request and respond within the timeframes required by law. You may use an authorized agent.
7. Data retention
We keep personal information only as long as needed for the purposes described here or as required by law, then delete or de-identify it.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children
The Site is not directed to children under 16, and we do not knowingly collect their personal information.
10. Third-party links
The Site may link to third-party websites. We are not responsible for their privacy practices; review their policies separately.
11. Changes to this policy
We may update this policy from time to time. The “Last updated” date above reflects the latest version. Material changes will be posted on this page.
12. Contact us
Lava Focus Inc.
1017 L St #271, Sacramento, CA 95814
Email: info@lavafocus.com
Phone: 916-860-0111